Download the FlexxDrive app and select your desired vehicle.

When you use the app for the first time, we will check your identity.
Take a photo of your ID card (front and back) and your valid driver’s license (front and back) as well as a selfie for comparison.
After entering your credit card number, you will be asked to sign digitally on your smartphone to confirm the booking. We will then charge your credit card with a one-time deposit of 500,- €.

From the moment you take over the vehicle, we will charge the agreed installment monthly to your credit card. Your AutoAbo runs for at least 6 months, the cancellation period is 3 months. The contract is automatically renewed for 3 months at a time, if it is not cancelled in writing with 3 months’ notice before expiration. If you want to change the vehicle you can ask us: kontakt@flexxdrive.com

Our company regularly checks your creditworthiness when concluding contracts and, in certain cases where there is a legitimate interest. This also applies to existing customers.

We cooperate for this with Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, which provides us with the required data. For this purpose, we transmit your name and contact details to Creditreform Boniversum GmbH. The information pursuant to Art. 14 of the EU General Data Protection Regulation on the data processing taking place at Creditreform Boniversum GmbH can be found here:

https://www.boniversum.de/en/eu-gdpr/information-required-under-the-eu-gdpr-for-consumers

or scan the QR code.

The FlexxDrive team will contact you personally to fix the date with you for the vehicle handover. You can pick up your desired vehicle directly from us in Kaarst, or we deliver your vehicle within NRW for 149€ to your home. Of course we also deliver outside of NRW, Germany-wide on request. Unfortunately, we cannot deliver your electric vehicle (e-bikes).

At the end of the contract you return the vehicle to us in Neuss. We will be happy to arrange an appointment with our service provider for the preparation of a brief appraisal. Read more: Definition “”Damage at vehicle return

Please note that smoking is not allowed in our vehicles.

If you want to transport a pet in the vehicle, please make sure that this is to be transported in a transporation box as legally required.

The package price includes free kilometres for each month.

If you drive more, these additional kilometres will be charged at € 0.20 per kilometre. The billing takes place monthly after digital retrieval of the mileage, so that you keep full cost control. After returning the vehicle to us on site, only the total amount of kilometres you have driven during the entire term count. Of course, we will immediately refund any credit to your credit card.

Travel is allowed and insured in all EU countries (states) except: BG,EE,LT,LV,PL,RO,SK,SI,CZ,HU. Travel to non-EU countries is not allowed and you are not insured.

Attention. Temporary, uninterrupted use abroad may not exceed 8 weeks. This has tax consequences especially for commercial use.

If you need a tyre change, please contact us directly at kontakt@flexxdrive.com or call us at +49 32211053370 and we will organize everything for you.

Of course, you can enter additional drivers. The authorized drivers must also have a minimum age of 23 years (maximum 75 years), and be in possession of a valid driving license in Germany for at least 3 years without interruption.

ATTENTION! Additional drivers must be registered in the rental contract by us, otherwise there is no insurance coverage.

All vehicles are registered as self-drive rental vehicles on FlexxDrive and already insured with a deductible of 1000€ (e-bikes with 100€). The deductible applies per claim (partial and fully comprehensive).

If something breaks on your vehicle or a service appointment is pending, please contact us directly at kontakt@flexxdrive.com or by phone at +49 32211053370: +49 32211053370. We are available 24 hours a day 7 days a week for you, and will take care of everything.

In the event of an accident, contact us directly. If you take a few photos with your cell phone, this will help us a lot for the settlement via our insurance. Please call the police if other people, vehicles or objects are involved in the accident.